Effective Date: [03/11/2023]
At CRONOS, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or interact with our website and mobile applications. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following types of information:
1.1. Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, social security number, and financial information.
1.2. Investment Information: We may collect information about your investment preferences, financial objectives, risk tolerance, and investment history to provide you with tailored investment advice and services.
1.3. Website and Application Usage Data: We collect data on how you interact with our website and mobile applications, such as your IP address, browser type, device information, pages visited, and referring URLs.
1.4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience, analyze website traffic, and personalize content.
How We Use Your Information
We use the information we collect for the following purposes:
2.1. Provide and Improve Services: To process your investment transactions, manage your accounts, and offer personalized investment advice.
2.2. Customer Support: To respond to your inquiries, address technical issues, and provide customer support.
2.3. Marketing: To send you promotional materials and updates about our products and services, with your consent as required by law.
2.4. Legal and Regulatory Compliance: To comply with applicable laws, regulations, and reporting obligations.
2.5. Security and Fraud Prevention: To protect our business, you, and other customers from fraud, unauthorized access, and illegal activities.
Information Sharing
We may share your information under the following circumstances:
3.1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as custodians, brokers, and technology vendors.
3.2. Legal Obligations: We may share your information when required by law, such as in response to a court order, subpoena, or government request.
3.3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.4. Your Consent: We will obtain your consent before sharing your information with third parties for marketing purposes.
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure storage, and restricted access to your information.
Your Choices
5.1. Access and Update: You may access and update your personal information by contacting us using the information provided at the end of this Privacy Policy.
5.2. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions provided in our emails or by contacting us.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be effective once posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
Thank you for entrusting us with your personal information. We are dedicated to safeguarding your privacy and ensuring a secure experience with our investment services.